Retention Rate

How MasteryPrep raised the bar in feedback excellence

Customer Case Studies

How MasteryPrep is raising the bar in feedback excellence

7th May 2020

Back to work Covid surveys feedback templates

Customer Experience

Back to work COVID-19 surveys and feedback: 6 templates

5th May 2020

Book Reviews

The Culture Code: Book Review

4th May 2020

Customer Experience

Managing customer experience: from crisis to recovery

15th April 2020

Book Reviews

Black Swan: Book Review

9th April 2020

Book Reviews

Competing Against Luck: Book Review

26th March 2020

100 practical ways to improve customer experience CX review book

Book Reviews

100 Practical Ways to Improve Customer Experience: Book Review

23rd February 2020

Book Reviews

Fanocracy: Turning Fans into Customers: Book Review

13th February 2020

Customer Thermometer The Ultimate Question Fred Reichheld

Book Reviews

The Ultimate Question 2.0: NPS Book Review

24th January 2020

Book Reviews

Blue Ocean Shift: Book Review

3rd January 2020

Book Reviews

Punk CX: Book Review

10th December 2019

Customer Experience

Feedback Frenzy

2nd December 2019

Get more feedback and stop customer churn

Who loves a long survey? No one.
Our 1-click surveys are different.
Add our feedback buttons to emails, get identifiable feedback.

Try for free

Be alerted to problems in real time. Real-time, actionable feedback from any email you send.

Join the world’s most customer-obsessed businesses

Read their stories

Change your feedback game

Our survey is so light touch we unlock feedback that isn’t just negative. Get the real picture:

“Before using Customer Thermometer, if we ever received more than 100 completed questionnaires in a year I’d be stunned. Today, we get around 5,000 feedback responses per month!”

“In the first 3 months of using Customer Thermometer, we had x6 the number of responses we hoped for”

10 reasons you should use us