Retention Rate

Customer Feedback

CSAT Stat of the Month: Resolve a Complaint Quickly…

25th April 2017

Customer Feedback

CSAT Stat of the Month: 80/20 Rule

9th January 2017

Customer Feedback

CSAT Stat of the Month: 68%

7th December 2016

Customer Feedback

Our secrets to getting more out of surveys

1st December 2016

Customer Surveys

How to maximise your Customer Thermometer survey response rate

3rd December 2015

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Who loves a long survey? No one.
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Change your feedback game

Our survey is so light touch we unlock feedback that isn’t just negative. Get the real picture:

“Before using Customer Thermometer, if we ever received more than 100 completed questionnaires in a year I’d be stunned. Today, we get around 5,000 feedback responses per month!”

“In the first 3 months of using Customer Thermometer, we had x6 the number of responses we hoped for”

10 reasons you should use us