Cookie Policy

Information about our use of cookies

Our site uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site. When you use our site, a banner will be displayed asking you for your consent to our use of cookies.

A cookie is a small file of letters and numbers that is saved onto your computer, smartphone, tablet or other device when you visit our site.
Cookies store small pieces of information. For example, one type of cookie will remember that you have visited our site before.
Cookies help us to improve your visit and experience when browsing our site by, for example, storing certain information so you don’t have to re-enter it on subsequent visits.
Cookies also assist us in tracking which pages of the website you have visited.
We use both persistent cookies (which stay with your computer and will work until their expiry date, unless deleted by you beforehand) and session cookies (which expire when you close your browser).

Strictly Necessary cookies. These cookies are essential for the operation of our site (for example, to add our products to your shopping cart).
Analytical/ performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our site when they are using it. This helps us to improve the way our site works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies. These are used to recognise you when you return to our site. This enables us to personalise our content for you and remember your preferences (for example, your choice of language or region).
Targeting cookies. These cookies record your visit to our site, the pages you have visited and the links you have followed. We will use this information to make our site and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie Name	Website / PRODUCT	Expiry	Description
__cf*	WEBSITE	30 minutes	This provides security and protection to our website and product.
PHPSESSID	PRODUCT	End of session	This is used to establish a user session and to pass state data via a temporary cookie. It is required for you to login to our product.
graph_chosen_columns	PRODUCT	180 days	This is used to save your column preferences when viewing our reporting
wizard_step	PRODUCT	7 days	This is used to save your current step within the Thermometer Builder so you can continue where you left.
hasViewedWizardDesignWalkthru	PRODUCT	1 day	This is used to save whether the a tour of the Thermometer Wizard has been shown.
ct_wizard_teaser	PRODUCT	End of session	This is used to save whether you have closed the Wizard Teaser prompt.
_dd_s	PRODUCT	15 minutes	This provides user-monitoring to how you use our product, capturing page speed, resource load times and alerting of any client-side errors.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

The table below explains the cookies we use on our site, why they are collected and when they expire:

PRODUCT	COOKIE Name	Expiry	Description
Google Analytics, Google Adwords & Google Tag Manager	_gid	24 hours	These cookies assist us in monitoring your use of our site, tracking the duration of your visit to our site and where you found our site (e.g. through a search engine).
	_gcl_au	Persistent
	_ga	2 years
	_gat_UA-22993313-2	1 minute
	_GRECAPTCHA	Session
Hubspot	messagesUtk	6 months	This is used to track your journey around our website; collect data when submitting forms and allow you to continue to use the online chat feature.
	__hs*
	hubspotutk
	_cfuvid
LinkedIn	lidc	24 hours	This allows us to track your journey around our site for use within our LinkedIn Insights.
	bcookie
	li_gc
ewebinar	datalayer-production	1 year	These are used to track visitor and prospect activities with our webinar.
PostHog	ph_<hash>_posthog	1 year	This is used to track your journey around the product and record your interactions with its functionality. No sensitive personal information is captured within the recordings.
Cloudflare	__cf_*	30 minutes	This provides security and protection to our website and product.

1. It is possible to disable and remove cookies from your computer or device by activating the setting on your browser that allows you to do so. You will need to know what browser you are using and what version you have.
2. You can refer to your browser’s help section or visit the www.aboutcookies.org/ website for further information and assistance with cookies.
3. Please be aware that if you use your browser settings to block or amend certain cookies, your browsing experience may change for the worse.

1. We may update, change, modify, add or remove portions of this policy at any time, and any changes will become effective immediately. Please visit this page periodically if you want to keep up to date.