ContactLogin
Customer Thermometer
Features
Detailed features
Customers
Customer TestimonialsCase studies
PricingIndustries
Resources
10 reasons to choose usExample response ratesBlog & latest newsCase studiesThe Ultimate Guide To Net Promoter Score® (NPS)Ultimate Guide to Customer RetentionSurvey tips and techniquesOur monthly newsletterUser GuideFAQsIcon PlaygroundEvents
Integrations
OutlookConnectWiseKaseyaSlackSalesforceServiceNowZendeskAutotaskThermometer Webhooks70+ other apps we connect toAPI documentation
GET 10 FREE SURVEYS
FeaturesDetailed features
CustomersCustomer TestimonialsCase studies
PricingIndustries
Resources10 reasons to choose usBlog & latest newsFAQs
Integrations70+ apps we connect toAPI documentation
GET 10 FREE SURVEYS

Book Reviews

The Behaviour Business: Book Review

18th June 2021
Book Reviews

The best books about customer journey mapping

12th April 2021
The Membership economy book review Book Reviews

The Membership Economy: Book Review

9th April 2021
World Book Day Header Book Reviews

World Book Day: Celebrating Wellbeing and Success

1st March 2021
Good Services book review Book Reviews

Good Services: How To Design Services That Work: Book Review

12th February 2021
Retention Point Krob Book Review Book Reviews

Retention Point by Robert Skrob: Book Review

25th January 2021
Talking to Strangers Malcolm Gladwell Review Book Reviews

Talking to Strangers by Malcolm Gladwell: Book Review

26th October 2020
10 best business books 2020 Book Reviews

Our Best Business Books of 2020

22nd October 2020
The Grid Matt Watkinson book review Book Reviews

The Grid by Matt Watkinson: Book Review

4th September 2020
customer success books for the new next Book Reviews

4 Customer Success Books to Read Now: Thriving After the Pandemic

7th August 2020
The Art of Statistics David Spiegelhalter book review Book Reviews

The Art of Statistics: Book Review

19th June 2020
the culture code book review Book Reviews

The Culture Code: Book Review

4th May 2020
Page 1 of 4 1 2 3 4

Get more feedback and stop customer churn

Who loves a long survey? No one.
Our 1-click surveys are different.
Add our feedback buttons to emails, get identifiable feedback.

one click survey Try for free

Be alerted to problems in real time. Real-time, actionable feedback from any email you send.

Join the world’s most customer-obsessed businesses

Glossier, BT, Sonos, Indeed, Leica, Remax - Fantastic customers of Customer Thermometer Read their stories

Change your feedback game

Our survey is so light touch we unlock feedback that isn’t just negative. Get the real picture:

ParentPay - Surveying with Customer Thermometer

“Before using Customer Thermometer, if we ever received more than 100 completed questionnaires in a year I’d be stunned. Today, we get around 5,000 feedback responses per month!”

Lands' End - Surveying with Customer Thermometer

“In the first 3 months of using Customer Thermometer, we had x6 the number of responses we hoped for”

10 reasons you should use us

Topics inside the blog:

  • Customer Case Studies
  • Customer Feedback
  • Customer Retention
  • Customer Satisfaction
  • Customer Service
  • Customer Support
  • Customer Surveys
  • Feedback Surveys
  • How To Survey Guides
  • Book Reviews
  • News & Press
  • Retention Rate
  • Staff Employee Engagement
  • Staff Employee Retention
  • Staff Employee Satisfaction
  • Staff Employee Surveys

Helpful links

  • Watch our demo
  • Reasons to choose us
  • Apps, integrations and API
  • Latest news & blog
  • User Guide
  • The Ultimate Guide To Net Promoter Score® (NPS)
  • Ultimate Guide to Customer Retention
  • Our monthly newsletter
  • Our reseller program
  • Security & privacy
  • About us
  • Awards & recognition
  • FAQ
  • Delighted Sunsetting
  • GetFeedback Alternative

Survey types

  • Outlook signature surveys
  • Salesforce satisfaction surveys
  • Net Promoter Score surveys
  • Gmail signature surveys
  • ServiceNow satisfaction surveys
  • Connectwise satisfaction surveys
  • Zendesk satisfaction surveys
  • Autotask satisfaction surveys
  • Slack survey integration
  • Employee satisfaction surveys
  • Guest satisfaction surveys
  • Tablet surveys

Recent thinking

  • Everything You Need to Know About XLAs and Why They Matter
  • 20 Likert Scale Questions and Examples
  • 5 Reasons You Should Encourage Customer Complaints

Test a Thermometer

© 2026 Customer Thermometer Technology Ltd - THE customer satisfaction survey
JobsUser GuideSystem statusPrivacy PolicyTerms of useCookie PolicyContact us

This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.

Learn more