Awards and Recognition
It’s our goal at Customer Thermometer to be the world’s best company to work with, and the world’s best company to work for. We are always trying to be better; to delight our customers, partners, employees and suppliers.
As a result, we’ve scooped a fair number of awards in our time, some of the most recent awards and accolades are here.
Winners of the Gold Stevie Award for Sales and Customer Service
The Stevie Awards are given annually by the American Business Awards organization. They were created in 2002 to recognize accomplishments and contributions of companies and business people worldwide. Customer Thermometer was delighted to win the only Gold Stevie Award for Sales and Customer Service. We beat strong competition, with 14 companies picking up a silver award and 10 companies getting a bronze.
Winners of the Queen’s Award for Enterprise for International Trade
The Queen’s Awards for Enterprise is an awards programme for British businesses and other organizations who excel at international trade, innovation or sustainable development. They are the highest official UK awards for British businesses and Customer Thermometer was thrilled to receive this honor.
Winner – Customer Service Team of the Year
We are Customer Service Team of the Year in the British Excellence in Sales and Marketing Awards BESMA 2019.
Finalist – Digital Engineering/Technology Award
We were so thrilled to be shortlisted for the Insider Made in the South East Awards 2019, nominated for Digital Engineering/Technology.
Finalist – Business Innovation of the Year
It was great to be recognized as a finalist in the Sussex Business Awards 2019, nominated for Business Innovation of the Year.
SoftwareWorld Top 10 Best Customer Satisfaction Software 2019
SoftwareWorld kindly included us in their top 10 list for satisfaction software.
Nominated for Computing Magazine’s 2019 Women in IT Excellence Awards
Customer Thermometer’s CEO was nominated for Computing Magazine’s Women in Technology Excellence Awards 2019. The Awards were created to celebrate and promote the female talent in the IT industry, as well as to promote diversity in IT and help celebrate the success stories of today while encouraging the stars of tomorrow.
City AM How to Review
Our recommendations on how to survey and get feedback was recently published in prestigious London newspaper City AM.
Podcast: Why Customer Silence Isn’t Always Golden
Our CEO was invited on this podcast to discuss what customer satisfaction really is, and why every business should be upping their game on CSAT in the subscription economy. She discusses why, just because customers are quiet, it’s not safe to assume they are happy.
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