Get customer feedback from your support emails.
Embed our 1-click rating buttons into your Tigerpaw emails.
Measure your support team’s performance, track CSAT.
Try us out for free. Plans from $29/month – see pricing
Embed our rating buttons right in the email you send from Tigerpaw.
Takes just a second for customers to respond, so your survey response rates get turbo-boosted.
Our Tigerpaw surveys will give you the power to sense and respond to customer feedback at the speed of light.
1) ADD FEEDBACK BUTTONS TO TIGERPAW
Embed a question in your email
Add rating icons or smileys
Get real-time feedback on your dashboard
2) DETAILED SATISFACTION FEEDBACK
Track and follow your customer ratings
Include a custom thank you landing page
The comment box gives you even more detailed feedback
3) REAL TIME REPORTS & INSIGHTS
Track your customer support team’s performance
Respond (and rescue) in real-time
Look for trends and analyze feedback in-depth
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TIME-EFFICIENT FEEDBACK METHOD
If it’s quick for your customer to give you their feedback, it will increase the chances you of getting it. Simplify your feedback process with our 1-question Tigerpaw survey embedded in your emails.
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MOBILE FRIENDLY PLATFORM
Our Tigerpaw survey works wonders on mobile devices. Empower you and your team with a survey tool that works on all devices.
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SIMPLE FEEDBACK ON TAP
Your team needs both good and bad feedback to stay on top of its game. Embedding Thermometers in support emails gives your customers a simple mechanism to help you.
Customer Thermometer is trusted by MSP’s all over the world.
Tigerpaw & Customer Thermometer combined,
help MSP’s provide awesome customer service
Get feedback at the point of service delivery.
Simplify the feedback process for your customers and let them rank your service from the same email (no cumbersome weblink)
“Thank you” landing pages can be incredibly useful. Create your own with Customer Thermometer and allow your users expand their comments
Get real-time notifications when a customer gives you bad feedback. React immediately to problems and retain your customers.
One question is more than enough. Narrow down to the essentials and ask the right question.
Include the best rating buttons for your brand. You can also upload your own button designs.
Use embedded surveys in different workflows. Maximise your impact with A/B testing
Receive new alerts every time you get feedback on both mobile and desktop
Analyze progress and trends from your dashboard
More features?
Yes, that’s right. We thrive on simplicity – but there’s plenty of options for you to explore with your team.
Find out all about our Tigerpaw survey feature set – click the button below.
FeaturesTigerpaw integration guide
Read to get started? Customer Thermometer takes minutes to set up.
Here’s our simple integration guide for Tigerpaw.
Integration instructions“It took literally 10 minutes to implement and immediately started to deliver valuable results. I think it’s a huge positive for both our customers and our team.”
Matt Casey,
Customer Operations, Moonfruit
Integrate Customer Thermometer in other platforms
Get even more feedback when you plug our 1-click survey tool into the tools you love.
Tigerpaw’s new best friend. Your first 10 surveys are on us.
Set up a new free account and get awesome feedback from day one.
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No credit card required
Once you’ve tested us out, upgrade and receive a monthly credit allowance.
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Fully functional account
Start sending surveys which get results, in the next 10 minutes.
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Be prepared for your response rate
Take action on all your feedback – you might be surprised just how much you will get.