Enhance Netsuite capabilities and get more feedback.
Include 1-question satisfaction surveys to your Netsuite communications.
Allow clients to rate your agents with embedded 1-click rating buttons.
Test us out for free. Plans from $29/month – see pricing
Whether you use Netsuite as a CRM or for company communications Customer Thermometer will help you get more feedback. Embed our simple 1-click satisfaction survey tool with any of your communications. Customer feedback or employee feedback will appear immediately on your dashboard and you will have real-time analytics of the performance of your team.
1) Embed rating buttons into Netsuite
Include one question in your message. Upload your preferred rating buttons from our library. Embed it on your usual workflow and start getting feedback.
2) Receive customer/employee feedback
Opt in to create a custom landing page. Allow customers to give you detailed feedback with a text box. Track the feedback as it’s received. Control everything from your dashboard.
3) Get analytics and create reports
Watch analytics of your team’s performance. Get user’s feedback in real-time. Identify & analyse trends to improve processes. Dig into data and download custom reports.
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Your customer’s time matters
Allow your users to give you feedback without spending an enormous amount of time. One question is more than enough and your response rate will grow exponentially.
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Feedback from any device
Our satisfaction survey tool can be used from both desktop and mobile devices. More convenient for them, more feedback for you.
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The easiest way to give feedback
Simplifying the feedback process will impact your response rate as well as the impression of your clients towards you. If you get more feedback you will have more information to understand your customer base and improve your business.
Simple feedback process integration. Watch it in action.
We add flexibility to the native Netsuite ratings system and get you more feedback.
- ✓ Simple integration with the Netsuite platform.
- ✓ Avoid survey fatigue and start getting feedback from day 1 with our 1-click surveys.
- ✓ Give your users a voice and improve customer relationships.
- ✓ Follow all comments associated with the satisfaction ratings in real-time and from any device.
- ✓ Create custom landing pages with your corporate logo and “thank you” copy. Add your personal company communications style.
- ✓ Embed our best performing rating buttons to improve even more your response rates.
- ✓ Include Customer Thermometer in both client and employee communications to make data-driven decisions within your company.
- ✓ Receive instant alerts for specific scenarios. For example, when someone leaves a bad review.
- ✓ Analyse and download custom reports to show your teams and improve your business.
Making Netsuite even more powerful
Start getting feedback from your clients and employees
Are you aware of all our features?
Discover all the benefits of using Customer Thermometer. Click the button below and see all the features that you will enjoy.
FeaturesSimple integration guide
Have you already opened an account with us? Follow the link below and add our satisfaction survey tool to Netsuite with a few simple steps.
Integration instructions“It took literally 10 minutes to implement within CRM and immediately started to deliver valuable results. I think it’s a huge positive for both our customers and our team.”
Matt Casey, Customer Operations, Moonfruit
We integrate with Netsuite and lots of other top web applications
Take a look at our extensive range of integrations and find the ones that best suit your business
Try our survey tool on Netsuite for free. Your first 10 surveys are on us. Sign up and open the door for new and better feedback.
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No credit card required
Once you’ve tested us out, upgrade and receive a monthly credit allowance.
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Fully functional account
Start sending surveys which get results, in the next 10 minutes.
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Be prepared for your response rate
Take action on all your feedback – you might be surprised just how much you will get.