Customer Thermometer News & Press

Customer Experience

Feedback Frenzy

2nd December 2019

Customer Service and Satisfaction Statistics

Customer Feedback

Customer Service Stats for 2020

25th November 2019

customer thermometer besma 2019 awards best customer service team of the year win

News & Press

Customer Thermometer wins ‘Customer Service Team of the Year’ at BESMA Awards 2019

18th November 2019

queen's award ceremony customer thermometer enterprise

News & Press

Accepting the Queen’s Award for Enterprise in International Trade

1st November 2019

Customer Feedback

Outlook 365 Survey Add-in Released by Customer Thermometer

24th October 2019

Customer Experience

Emoji Use in Business: a Research Report

24th September 2019

Customer Feedback

New Fully Integrated ServiceNow Customer Feedback Integration Released

12th July 2019

News & Press

Our Summer Fiction Reading List For 2019

10th July 2019

News & Press

Our Summer Business Reading List 2019

8th July 2019

Customer Experience

3 takeaways from Forrester’s CX NYC event

2nd July 2019

Book Reviews

The Power of Moments: Book Review

19th June 2019

Customer Case Studies

Putting customers at the heart of phs Compliance’s service

10th June 2019

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