Add our LANDESK survey to your tickets
The simple 1-click survey that lets you know how you did
So fast and easy, customers love it.
Try Customer Thermometer for free today. Plans start at $29/month – pricing
Add simple emoticons, rating stars or your own feedback icons into LANDESK emails you send to customers.
Customers click your LANDESK survey from within the email to rate you and comment.
Customer feedback appears in real time on your dashboard, and you can be email alerted too.
1. ADD ICONS OR BUTTONS TO YOUR LANDESK TEMPLATE
Choose some buttons from our library or upload your own
Get customer feedback right away
Choose to get feedback during a ticket, or just when it is closed
2. YOUR CUSTOMERS SIMPLY
CLICK AND COMMENT
Customize your comment capture pages
Track responses against real people
Point delighted customers to social media
High response rates because it’s so quick
3. TAKE ACTION AND RESPOND
TO YOUR FEEDBACK
Stop customers leaving by responding in real time
Rate your support agents by CSAT
Watch for trends and spot changes
Look at recurring themes in your comment cloud
MICRO SURVEYS CUSTOMERS LOVE
Make the most of your customers’ time. One question = super quick feedback.
FRESH AND FAST
Your customer gives you feedback from right within the email. The days of long surveys are over.
WE LOVE MOBILE
Customers can give you feedback from anywhere, anytime, on any device. Customer Thermometer works across all devices, including mobile.
The home of super simple LANDESK customer surveys
Ticket closure emails you send from LANDESK can be rated directly from within the ticket. You won’t need to bother your customers ever again with a “click to complete survey” link. This means you can get customer feedback during the interaction.
Write your own satisfaction question, right from “Would you recommend us” through to personalising by agent: “How was Katie’s service today?”
The landing page that thanks customers for their feedback is fully customisable with your own colors, logo, social media links and wording, and ask for a comment.
See a list of all comments associated with your satisfaction ratings, and a comment cloud pulling out the most frequently-cited terms too. You can also export all the comments to share with your team
Our LANDESK customer survey will change the game with your customer feedback. We offer a ton of flexibility to tailor your customers’ experience:
Use our menu of icon sets, or create your own.
Alerts can be sent instantly via email or mobile
Get insight and look for trends across users, customers, regions and more
You’ll be amazing at the high response rates and the huge number of comments you’ll receive
Want to see what else we can do?
Hit the button below and be inspired. We’re an all new way to get customer feedback. Simple for your customers, but huge power for you.
FeaturesIntegrating us with LANDESK
If you use LANDESK to send customer emails or handle tickets, and want to add our feedback buttons, here’s what to do next.
A 10 minute setup and you’re done. No coding needed.
“We use Customer Thermometer to measure all of the interactions we have with our support cases. Any time someone reaches out to us they will be given the option to let us know how satisfied they were with their interaction.”
Nichole Jordan,
VP Customer Success, AnyPerk
We integrate with a ton of the world’s leading apps
See the full range of integrations.
Give us a try. Your first 10 LANDESK customer surveys are on us.
Get an account and send your first Thermometer in just minutes.
No credit card required
Once you’ve tested us out, upgrade and receive a monthly credit allowance.
Fully functional account
Start sending surveys which get results, in the next 10 minutes.
Be prepared for your response rate
Take action on all your feedback – you might be surprised just how much you will get.