Instant feedback from your Intercom workflow

Insert our 1-click rating buttons and improve customer retention. More feedback. More satisfied customers.

Intercom 1 click survey setup process flow

1) ADD YOUR BUTTONS TO INTERCOM

Ask one important question
Choose your rating icons / use your own
Get feedback when you choose – DURING and/or after a specific interaction

2) CUSTOMERS SEND YOU FEEDBACK

Create custom landing pages
Add a comment box to expand their feedback
Trackable responses and associated data
Improve your service using the data

3) ANALYSE AND ITERATE

Identify good practice and educate your support team
Respond to customer feedback in real time
View trends and download insightful reports

Let your customers rate your services fast and efficiently. Simple, straight forward and mobile friendly rating buttons embedded in your Intercom email workflows. Receive your customers’ feedback instantly on your dashboard.

LESS TIME-CONSUMING

With our embeddable rating buttons, your customers will just have to tap once to send you feedback. Less time for them, more feedback for you.

FEEDBACK FROM DESKTOP OR MOBILE

Intercom is a magnificent tool for both mobile and desktop. Customer Thermometer works perfectly on both desktop and mobile devices to make the experience seamless.

MAKING IT SIMPLE TO GIVE FEEDBACK

Every customer has an opinion of your service. With our simple rating mechanism you will make it easy for them to have their voice heard. Connect with your customers and gain their loyalty.

Watch how to setup Intercom with Customer Thermometer

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Anyperk - another happy Customer Thermometer customer

Automate your feedback process and get valuable feedback to improve your business.

Embed the rating buttons within the email you send

Improve your response rate allowing the user to give feedback without sending them outside your platform

Create a custom landing page that thanks recipients for their feedback. Upload your own company logo and thank you copy

Export your customers’ replies and ratings to share with your support team and company members

Choose the most relevant question for you. Customers feel more inclined to give feedback if it’s less time-consuming

Browse our rating buttons library and embed the design that you think it’s best for your brand

Create unique feedback paths for different parts of your workflow – catering for foreign language

Get alerts on your mobile phone when a customer gives you feedback

Improve your service with a data-driven approach. Identify trends and progress with the feedback you collect

Want to see all of our features?

Find out more about Customer Thermometer 1-click surveys and how to start collecting valuable feedback.

Features

How to integrate guide

Do you have a Customer Thermometer account and want to start using it with Intercom? Click below.

Integration instructions

Ready to get more feedback?

Your first 10 surveys are on us. Create an account and send your first Thermometer in just minutes.

No credit card required

Once you’ve tested us out, upgrade and receive a monthly credit allowance.
Fully functional account

Start sending surveys which get results, in the next 10 minutes.
Be prepared for your response rate

Take action on all your feedback – you might be surprised just how much you will get.