ContactLogin
Customer Thermometer
Features
Detailed features
Customers
Customer TestimonialsCase studies
PricingIndustries
Resources
10 reasons to choose usExample response ratesBlog & latest newsCase studiesThe Ultimate Guide To Net Promoter Score® (NPS)Ultimate Guide to Customer RetentionSurvey tips and techniquesOur monthly newsletterUser GuideFAQsIcon PlaygroundEvents
Integrations
OutlookConnectWiseKaseyaSlackSalesforceServiceNowZendeskAutotaskThermometer Webhooks70+ other apps we connect toAPI documentation
GET 10 FREE SURVEYS
FeaturesDetailed features
CustomersCustomer TestimonialsCase studies
PricingIndustries
Resources10 reasons to choose usBlog & latest newsFAQs
Integrations70+ apps we connect toAPI documentation
GET 10 FREE SURVEYS

CX pandemic megatrends stats customer behavior Customer Experience

CX Megatrends: What’s Driving The New Next

2nd July 2020
The Art of Statistics David Spiegelhalter book review Book Reviews

The Art of Statistics: Book Review

19th June 2020
Tootris customer satisfaction Customer Case Studies

How TOOTRiS Uses Customer Feedback as a Springboard Into Deeper Customer Engagement

16th June 2020
CSAT dashboard customized Customer Experience

Reporting Ribbon launch 🎀

11th June 2020
7 ways to engage with the new normal customer Customer Experience

7 ways to engage with the ‘new normal’ customer

9th June 2020
whats new customer thermometer 2020 Q1 Customer Experience

What’s New So Far in 2020? Customer Thermometer Updates and Features

19th May 2020
Back to work Covid surveys feedback templates Customer Experience

Back to work COVID-19 surveys and feedback: 6 templates

5th May 2020
the culture code book review Book Reviews

The Culture Code: Book Review

4th May 2020
CX through the crisis to recovery Customer Experience

Managing customer experience: from crisis to recovery

15th April 2020
Black Swan book review in the light of COVID 19 Book Reviews

Black Swan: Book Review

9th April 2020
competing against luck book review customer thermometer Book Reviews

Competing Against Luck: Book Review

26th March 2020
mood booster customer thermometer team Customer Experience

Put a spring in your step – the CT way

17th March 2020
Page 5 of 9 « ‹ 3 4 5 6 7 › »

Get more feedback and stop customer churn

Who loves a long survey? No one.
Our 1-click surveys are different.
Add our feedback buttons to emails, get identifiable feedback.

one click survey Try for free

Be alerted to problems in real time. Real-time, actionable feedback from any email you send.

Join the world’s most customer-obsessed businesses

Glossier, BT, Sonos, Indeed, Leica, Remax - Fantastic customers of Customer Thermometer Read their stories

Change your feedback game

Our survey is so light touch we unlock feedback that isn’t just negative. Get the real picture:

ParentPay - Surveying with Customer Thermometer

“Before using Customer Thermometer, if we ever received more than 100 completed questionnaires in a year I’d be stunned. Today, we get around 5,000 feedback responses per month!”

Lands' End - Surveying with Customer Thermometer

“In the first 3 months of using Customer Thermometer, we had x6 the number of responses we hoped for”

10 reasons you should use us

Topics inside the blog:

  • Customer Case Studies
  • Customer Feedback
  • Customer Retention
  • Customer Satisfaction
  • Customer Service
  • Customer Support
  • Customer Surveys
  • Feedback Surveys
  • How To Survey Guides
  • Book Reviews
  • News & Press
  • Retention Rate
  • Staff Employee Engagement
  • Staff Employee Retention
  • Staff Employee Satisfaction
  • Staff Employee Surveys

Helpful links

  • Watch our demo
  • Reasons to choose us
  • Apps, integrations and API
  • Latest news & blog
  • User Guide
  • The Ultimate Guide To Net Promoter Score® (NPS)
  • Ultimate Guide to Customer Retention
  • Our monthly newsletter
  • Our reseller program
  • Security & privacy
  • About us
  • Awards & recognition
  • FAQ
  • Delighted Sunsetting
  • GetFeedback Alternative

Survey types

  • Outlook signature surveys
  • Salesforce satisfaction surveys
  • Net Promoter Score surveys
  • Gmail signature surveys
  • ServiceNow satisfaction surveys
  • Connectwise satisfaction surveys
  • Zendesk satisfaction surveys
  • Autotask satisfaction surveys
  • Slack survey integration
  • Employee satisfaction surveys
  • Guest satisfaction surveys
  • Tablet surveys

Recent thinking

  • Everything You Need to Know About XLAs and Why They Matter
  • 20 Likert Scale Questions and Examples
  • 5 Reasons You Should Encourage Customer Complaints

Test a Thermometer

© 2026 Customer Thermometer Technology Ltd - THE customer satisfaction survey
JobsUser GuideSystem statusPrivacy PolicyTerms of useCookie PolicyContact us

This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.

Learn more