Embed trackable, 1-click signature survey buttons using Exclaimer.

Use Exclaimer to add feedback and rating buttons directly to email signatures. Customers simply click to leave a rating and can also leave a comment. Email signature management makes the feedback trackable, so you can be alerted in real time to unhappy customers, or direct the feedback into Teams, Slack and more.

Individuals and teams across the world send billions of emails a year using Outlook. Many are destined for customers, prospects, partners and stakeholders.

But do you really know what those recipients think of the emails you send? With customer experience now such a major competitive advantage, give your customers the chance to tell you how you are doing in real time, in a way that’s convenient for them.

Customer Thermometer’s Exclaimer integration gives email signature management and trackable feedback – it’s unique, brandable, engaging and gets results. It’s the antidote to long surveys; customers love using it.

And what happens when customers click?

They leave a comment on a brandable, context-sensitive landing page. It can even help you drive positive online reviews!

You see a real-time set of out of the box reports detailing how your team is performing.

Take our customer satisfaction signature survey for a test drive.

Get an account and 10 surveys completely free.
No credit card required

Once you’ve tested us out, upgrade and receive a monthly credit allowance.
Fully functional account

Start sending surveys which get results, in the next 10 minutes.
Be prepared for your response rate

Take action on all your feedback – you might be surprised just how much you will get.

The market leader in engaging feedback

Full, out-of-the-box reporting with a real-time dashboard overview

Gain useful and actionable feedback with metrics ranging from CSAT and NPS to TempTracking and league tables. View or export your data to use it how you choose, see a live comment stream and the geolocation of responses, track targets and schedule reports for when you need them. Not only this, but you can use webhooks to trigger actions inside other apps, and we offer many integrations to write back your data into your system.

Award-winning customer service

Because of our hard work, we’re very pleased to say that we’ve grabbed a few awards over the years. We value good – magical – customer service so much that our support team have been nicknamed ‘the Ministry of Magic’! We want every customer to get the best from our software and to feel supported along the way, and it’s our goal to be the world’s best company to work with and for.