Managing contacts & lists

Who will you send your Thermometer surveys to?

We’ve had customers sending blasts of 10,000 Thermometer emails at a time to their customers.

Some only send 1 at a time.

Some customers even automate sending their surveys via a 3rd party app.

The beauty of Customer Thermometer is that the system works for you, however you need to use it.

Create new lists of contacts from your master list

All of your contacts from all of your lists are consolidated into a single master list – so that you can recreate new lists or add contacts to existing ones by selecting from the master list.

Deleting contacts is straight forward, which will delete them from all lists, whilst retaining their reporting data.

Also, use custom fields for an even more personal approach

You can also add custom fields to your Thermometer template – a bit like a mail merge in MS Word.

You could ask how [Account manager] has been performing. Depending on who receives the Thermometer, the relevant Account manager’s name is inserted.

Or, you could send a red alert notification to [Sales Manager email address] and the relevant Sales manager, associated with that contact is then notified.

There’s plenty of help inside if you need it.